Contact information

At Apex Gear, we are committed to providing high-performance tools for every gamer. Whether you have a question about our latest hardware, need help with a shipment to the US or UK, or want to trigger our 3-day return policy, our team is ready to assist.

Get In Touch

For the fastest response, please reach out to us via email. We aim to respond to all inquiries within 24 hours.

• Trade Name: Apex Gear
• Customer Support Email: qasimcontazine@gmail.com
• Order Inquiries: Please include your Order Number (e.g., #AG1234) in the subject line for quicker service.

Frequently Asked Questions

• Where do you ship? We primarily serve the United States and the United Kingdom, with standard shipping taking 7–12 business days.
• How do I return an item? You have 3 days from the date of delivery to request a return. Please email us at the address above to start the process.
• Where is my tracking number? Tracking numbers are sent automatically via email within 1–2 business days of your order being placed.

Our Operating Hours

Our digital support team operates during the following hours:

• Monday – Friday: 9:00 AM – 6:00 PM (PKT)
• Saturday: 10:00 AM – 2:00 PM (PKT)
• Inquiries sent over the weekend will be addressed first thing on Monday morning.

Business Location

Apex Gear Islamabad, Pakistan

Note: This address is for administrative purposes only. Please do not send returns to this location without a confirmed Return Authorization from our support team.