Terms of service

Last Updated: March 29, 2026

OVERVIEW

Welcome to Apex Gear! Throughout the site, the terms “we”, “us” and “our” refer to Apex Gear. We provide a curated shopping experience for high-performance gaming accessories (the "Services"). By visiting our site or purchasing gear from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional policies referenced herein and/or available by hyperlink.

SECTION 1: ACCESS AND ELIGIBILITY

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence. Our Services are intended for personal, non-commercial use by gamers and tech enthusiasts. You are responsible for maintaining the confidentiality of your account and password.

SECTION 2: PRODUCTS AND ACCURACY

We strive to display the colors and images of our gaming accessories as accurately as possible. However, we cannot guarantee that your monitor's display of any color will be accurate.

  • We reserve the right to limit the sales of our products to any person, geographic region (specifically focusing on the US and UK), or jurisdiction.
  • All product descriptions and pricing are subject to change at any time without notice.

SECTION 3: ORDERS AND BILLING

We reserve the right to refuse any order you place with us.

  • Verification: Since we serve international markets (US/UK) from our headquarters in Pakistan, we may require additional verification for large orders to prevent fraud.
  • Accuracy: You agree to provide current, complete, and accurate purchase and account information for all purchases.
  • Payment: Charges will be processed in the currency displayed at checkout (typically USD for the US market and GBP for the UK market).

SECTION 4: SHIPPING AND CUSTOMS

As Apex Gear ships to the United States and United Kingdom:

  • Delivery Estimates: All shipping times are estimates. We are not liable for delays caused by international customs processing or carrier issues.
  • Risk of Loss: The risk of loss and title for items pass to you upon our delivery to the carrier.
  • Import Duties: For international orders, the customer is the importer of record and must comply with all laws and regulations of the destination country. You may be subject to import duties and taxes once a shipment reaches your country.

SECTION 5: RETURNS AND REFUNDS

Your purchases are subject to our 3-Day Return Policy.

  • You have 3 days after receiving your product to request a return via qasimcontazine@gmail.com.
  • Items must be in original packaging and "as-new" condition. For full details, please refer to our [Refund Policy].

SECTION 6: PROHIBITED USES

In addition to other prohibitions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights (including the Apex Gear brand and logos); (d) to upload or transmit viruses or any other type of malicious code.

SECTION 7: RELATIONSHIP WITH SHOPIFY

Apex Gear is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. You acknowledge that your contract for purchase is with Apex Gear, and Shopify is not responsible for any aspect of the sales or products.

SECTION 8: LIMITATION OF LIABILITY

To the fullest extent provided by law, Apex Gear shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, including lost profits or lost data, arising from your use of any of our gaming products.

SECTION 9: GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws applicable in the jurisdiction where Apex Gear is headquartered (Islamabad, Pakistan), with respect to international trade practices for the US and UK markets.

SECTION 10: CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

  • Primary Support: qasimcontazine@gmail.com
  • Owner Contact: qasimkhan5785@gmail.com