Privacy policy

Last Updated: March 29, 2026

Apex Gear operates the store and website providing curated gaming accessories and hardware. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store.

Personal Information We Collect

To provide you with high-performance gaming gear, we collect the following categories of information:

  • Contact Details: Name, shipping address, billing address, phone number, and email.
  • Financial Information: Payment card details and transaction confirmations (processed securely via our payment gateways).
  • Order History: Items viewed, cart additions, and past purchases of gaming accessories.
  • Support Communications: Any information provided when contacting qasimcontazine@gmail.com for technical support or returns.
  • Technical Data: IP address, device type, and browser details to ensure our store performs optimally on your setup.

How We Use Your Information

We use your data to:

  • Fulfill Orders: Process payments, arrange shipping to the US/UK, and facilitate our 3-day return policy.
  • Improve Gaming Experience: Recommend products based on your past gear interests.
  • Security: Authenticate accounts and prevent fraudulent transactions to protect our gaming community.
  • Communication: Provide order updates and respond to customer inquiries.
  • 3. Relationship with Shopify & Service Providers

Apex Gear is powered by Shopify. Your personal information is shared with Shopify to enable our store’s functionality. We also disclose information to:

  • Payment Processors: To securely handle your transactions.
  • Fulfillment Partners: To deliver your gaming accessories to your doorstep in the US or UK.
  • Marketing Partners: To show you relevant advertisements for new gear drops.

International Data Transfers

As Apex Gear operates globally, your information may be transferred and stored outside of your country of residence.

  • For UK Customers: If we transfer your data outside the UK, we rely on recognized legal mechanisms, such as Standard Contractual Clauses, to ensure your data remains protected under UK data protection laws.

Your Rights and Choices

Depending on whether you are located in the US or the UK, you have the following rights:

  • Access & Portability: Request a copy of the data we hold about you.
  • Correction & Deletion: Request that we update or remove your personal information.
  • Opt-Out: You can unsubscribe from marketing emails at any time using the link at the bottom of our communications.

Security & Retention

We implement industry-standard security measures to protect your gear-related data. However, no digital transmission is 100% secure. We retain your information only as long as necessary to provide our Services, comply with legal obligations, or resolve disputes.

Children’s Privacy

Our Products are intended for gamers who have reached the age of majority. We do not knowingly collect data from children. If you believe a minor has provided us with data, please contact us for deletion.

Contact Us

For questions regarding this policy or to exercise your data rights, please contact our privacy lead:

Email: qasimcontazine@gmail.com

Escalation: qasimkhan5785@gmail.com